TERMS AND CONDITIONSORDERING- Fill out the order form only if you are 100% certain about your purchase. Bogus buyers or joy reservers will be publicly posted.
- Kindly exercise patience when ordering. Motion King PH will not entertain rude or impatient customers.
- Provide complete and accurate information to avoid delays or issues.
- After submitting the form, an Order Confirmation email will be sent within 24 to 48 hours.PAYMENT- Most items require a downpayment.
- Payment must be made on or before the Deadline of Payment (DOP) to avoid a late fee of ₱100 per day.
- Only use the specified Modes of Payment (MOP) provided.
- Submit your Proof of Payment (POP) by replying to the order confirmation email.SHIPPING- Items typically arrive in the Philippines 4 to 8 weeks (Normal ETA) after release in Korea.
- The Estimated Time of Arrival (ETA) may change without prior notice.
- Once your item arrives, a Shipping Form will be sent via email.
- Allow us time to sort and pack your items. Tracking numbers or Shopee checkout links will be provided via DM or Email
- Shipping is facilitated through:
Shopee Checkout
GOGO Express
Same-Day Delivery (GRAB, Lalamove, etc.)
- Shipping typically takes 3 to 7 business days.
- Motion King PH is not liable for any damages, losses, or delays caused by international or local couriers.REFUNDS, RETURNS, AND EXCHANGES- Strictly no cancellations and no refunds for confirmed orders.
- Refunds are only provided for items that are out of stock (OOS).
- For complaints, submit a video of the unboxing process; otherwise, the complaint will be considered invalid.
- Motion King PH will notify you if the item is damaged before shipping.
- All packages are packed safely and securely.
- Outbox damage caused during delivery does not qualify for exchanges or refunds. Please note that the outbox is intended solely for protecting the actual product.
